How do I cancel an ICU Connect subscription?

If you want to switch to another back office provider, or if you no longer use your charging station, you can cancel your ICU Connect subscription.
You can do this by creating a 'Request for change' ticket via the Alfen Service Portal.
 
Please indicate the following:

• For which charging station the subscription must be terminated.

• Per when you want to end the subscription.

 
You will receive a confirmation in the ticket when the subscription is cancelled.