What does error code 211 mean?

What does error code 211 mean?

Error code:
211

Error message on display:

image-20240412-135905.png

Not able to lock cable.
Please call for support.

Possible Cause:
Unable to move locking motor during build-in self-test.

Possible solutions:

  • Contact your installation engineer.

  • Check if locking motor is connected correctly.

  • Check if locking motor can move.

OCPP Statusnotification:
Info field: Unable to move lock motor.
OCPP 1.5: ConnectorLock Failure
OCPP 1.6/2.0.1: ConnectorLock Failure

 

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