How do I request a new back office integration?

If you would like to request the integration of a new back office to make it available in the back-office presets within the Alfen software, allowing new charging stations to be configured with this preset directly from the factory, please follow the steps below:

1. Log in to the Alfen Support Portal with your account or create a new account.

2. Open a 'Request for back office integration' ticket.

Open

Alfen's experts will then proceed with carrying out the integration as well and as fully as possible.

Please take into account that technical information is required from you and that the rapidity of the integration process depends on this.

Provided the provision of information proceeds swiftly and there is a sufficient amount of capacity at Alfen, the entire process can be completed within one month.